E-Safety Advice for Parents

Mobile Phone Safety

Mobile phone providers now provide free content filtering for mobile phones.

If your child has a mobile phone that can access the internet, you can contact them for more help and advice on keeping them safe and if content filtering is already in place or needs to be activated.

Contact Details for the Phone Operators

O2 – Call Customer Services on 4445 from your 02 mobile or 0844 809 0222 from a landline or other phone. To activate ‘Parental Control’ dial 61818 or visit their page for advice at 02 Keeping you Secure.

Vodafone – call customer services on 191 from a Vodafone mobile or 08700 700191 from another phone for Pay Monthly customers or on 08700 776655 for Pay as you Go. Visit Putting the Internet into Everyone’s Hands where you can find out more information on “giving parents peace of mind”.

Orange – call customer services on 150 (option 1) from an Orange mobile or 07973 100150 from another phone for Pay Monthly customers or 450 from an Orange Mobile or 07973 100450 for Pay as you Go customers.

3 – Call 0800 358 8460

T-Mobile – call customer services on 150 from your T-Mobile mobile or on 0845 412 5000 from another phone. Visit the Advice for Parents section of their website for more information.

Tesco Mobile – Call the customer care team on 4455 from your Tesco mobile or 0845 301 4455 from another phone. For more information visit the Child Safety and Parental Controls webpage or complete their Contact Us form.


Minor Monitor

MinorMonitor is a FREE web-based tool that gives a parent/carer a quick, easy view into their child’s Facebook activities and friends, through knowledge-based analytics. Through a user-friendly dashboard, parents can access either a snapshot, or full detail and specifics, of potential dangerous activities such as bullying, hate crimes, drug use and sexual references. MinorMonitor detects dangerous activity and monitors your child’s messages, activities, friends and photos. Once you have signed up you can set automated text and email alerts.

For more information, follow the company on Twitter @minormonitor or followhttps://twitter.com/search?q=minormonitor&src=typd or on Facebookwww.facebook.com/minormonitor.

ThinkUKnow and Ceop

Think u Know

Do you know what your child is doing on the internet?

Visit the ThinkuKnow website to find the latest information on the sites they like to visit, mobiles and new technology. Find out what’s good, what’s not and what you can do about it. Areas for young people aswell as parents/carers. Most importantly, there’s also a place which anyone can use to report if they feel uncomfortable or worried about someone they are chatting to online. All the information is brought to you by the team at the Child Exploitation and Online Protection (CEOP) Centre.  Ceop

Child International

Childnet International, is a non-profit organisation working with others to help make the Internet a great and safe place for children.

Visit some of their partner sites.


Know IT All – Childnet’s multi award-winning suite of education resources designed to help educate parents/carers, teachers and young people about safe and positive use of the internet.


KidSMART is a website which provides information about social networking and cyberbullying. The information on the site is made for people aged 12 and over. Visit their website for more information on Parental Controls for smartphones, gaming devices and internet-enabled devices such as iPads and iPods.

Safer Internet Centre

UK Safer Internet Centre



Other useful sites recommended by Parents/Carers